Glastonbury ticket sales have been pushed back by two weeks after customers reported issues with their registration, organisers have announced.
The first batch of tickets for the 2024 festival were due to go on sale at 6pm on Thursday for the coach package while the general admission tickets were expected to go live on Sunday morning.
Customers had to register in advance to buy tickets for the world-famous event in a bid to prevent touting, with the application deadline closing on Monday October 30.
Hours before the first batch of ticket sales, organisers said some fans had claimed they were not made aware that their registrations had expired and “out of fairness” to them the sale was being delayed.
This year's Glastonbury ticket sale has been moved back by two weeks. This is to ensure that everyone who would like to buy a ticket is registered and therefore eligible to purchase one.
The new dates for Glastonbury ticket sale are as follows:
TICKETS PLUS COACH TRAVEL ON… pic.twitter.com/LL5m3HmuQf
— Glastonbury Festival (@glastonbury) November 2, 2023
Registration has been reopened until November 13 at 5pm while tickets for the festival will now be available for purchase on Thursday November 16 for tickets plus coach and on Sunday November 19 for general admission.
A statement shared by the festival to X, formerly known as Twitter, said: “This year’s Glastonbury ticket sale has been moved back by two weeks.
“This is to ensure that everyone who would like to buy a ticket is registered and therefore eligible to purchase one.”
It added: “Following this year’s Festival, we alerted everyone with a registration which pre-dated 2020 of a scheduled review of the details held by See Tickets in the Glastonbury Festival registration database.
“This was in order to ensure that the details we hold are current and that we do not store individuals’ information for any longer than is necessary.
“These registrants were asked to take action to confirm their registration if they wished to keep it.
“As always, registration was then closed on Monday (30th October) ahead of the ticket sale.
“Unfortunately, it has come to light that some individuals hoping to buy tickets for 2024 have discovered after Monday’s registration deadline that they are no longer registered, despite believing they were.
“Out of fairness to those individuals, we will be re-opening the window for registration at 12 noon on Monday, 6th November. It will remain open until 5pm on Monday, 13th November.”
The festival apologised for the late change to the sale dates and urged those interested in buying a ticket to check their registration.
Those who successfully secure tickets will be charged £355 plus a £5 booking fee for standard tickets and an additional fee will be added for the coach transfer.
When purchasing, a £75 deposit will be required with the balance due by the first week of April.
Next year’s tickets have increased by £20 from the 2023 prices, which cost £335 plus a £5 booking fee, after a £55 price hike from the 2022 price of £285.
The line-up for the 2024 festival, taking place from June 26 to 30, has not yet been announced but co-organiser Emily Eavis recently revealed a major female artist has been booked for the legends slot.
Appearing on the BBC podcast Sidetracked, she said the line-up for the five-day event in June is still “a little up in the air” but that she hopes there will be two female headliners.
This year’s festival saw the Arctic Monkeys top the bill on the Pyramid Stage on Friday, US rockers Guns N’ Roses on Saturday and Sir Elton John on Sunday night.
Yusuf/Cat Stevens performed in the teatime legends slot on Sunday afternoon, followed by classic rock outfit Blondie.
Stages across the 900-acre site hosted a range of world-class music stars as well as speeches by politicians, film screenings, and theatre and circus performances.