The John Clark Motor Group is proud to announce Pentland Land Rover Elgin has been awarded the brand’s official Dealer of The Year accolade for 2019.
This award recognises the outstanding performance the dealer has achieved across all areas of the business.
Jaguar Land Rover monitors several key fields including sales volume, aftersales business, year-on-year growth and customer satisfaction across all the UK dealerships, so it is a genuine privilege to receive the Dealer of The Year recognition.
The business is managed by Ian Henderson, who has been part of the John Clark Motor Group for almost 44 years. He was appointed head of business at Elgin when the John Clark Motor Group acquired the company in 2015.
Ian’s vast experience, coupled with a dedicated and hardworking team, has enabled them to build an exceptionally high performing business.
Chris Clark, managing director of John Clark Motor Group, said: “We are extremely proud of Ian and the team.
“They have embraced the challenges and changes of our industry, but never compromised on delivering the highest levels of customer satisfaction.
“They continually show a great work ethic and determination to improve. This is a big feather in the team’s cap and very much deserved.”
Jonathan Inman, Pentland Division brand director, added: “This is an outstanding achievement; I am delighted that Ian and his team have been recognised in this way.
“Collectively they have shown a focused determination which the brand has recognised. There are many elements that go towards a business receiving the Official Land Rover Dealer of The Year award and Ian and his team have delivered in every area.”
Ian is rightly proud of the team and after developing the business over the past five years to get to this point, his new goal is to retain this award for 2020 and continue to deliver on all key areas of the business, with a particular focus on customer care.
Experience Pentland Land Rover Elgin’s outstanding customer service for yourself. Call 01343 619 954 to book an appointment or find out more.