BT has announced plans to create 500 customer service jobs.
Telcoms giant BT is to create 500 customer service jobs across the UK.
The new roles will mainly be based at contact centres in Swansea, Warrington, Doncaster and Accrington.
The jobs are in addition to a previously-announced target of 1,000 posts across the UK and Ireland by the end of next March.
Libby Barr, managing director of customer care at BT Consumer, said: “We are proud to be creating these new jobs in the UK and Ireland. BT is completely changing the way we serve our customers in order to boost service levels.
“We are going to answer 90% of our customers’ calls in the UK and Ireland by the end of March and we have been taking on great people to fill full-time jobs working for BT.
“There are opportunities to earn £500 by referring a friend and also openings for agency advisers who want to work for BT directly.”
