The proportion of complaints to a watchdog about council housing is twice as high in Aberdeen than the rest of Scotland.
Of 80 cases taken to the Scottish Public Services Ombudsman (SPSO) last year, 42 concerned issues with accommodation – some 52.5%.
Across local government as a whole that proportion was only 24.6%.
The second-most-common bone of contention was social work, with 11 complaints – in line with the national picture.
Granite City residents made proportionately fewer requests for action about issues such as finance, planning and roads.
A council spokeswoman said it believed one reason for the high proportion of housing complaints was a failure to properly inform tenants of how to make complaints to the council – meaning many went straight to the ombudsman.
An Aberdeen City Council spokeswoman said: “Our main priority is improving the experience of our customers, not just within our housing service but across all services of the council.
She said: “Of the 42 housing-related complaints, only nine that had gone through our complaint handling procedure were deemed suitable by the SPSO for further investigation. Of those nine, only three were upheld.
“Whilst we always endeavour to resolve customers complaints internally, we also respect customers decision to go to the
ombudsman when necessary.
“A complaints handling improvement programme, including training from the SPSO, is ongoing and we would encourage our tenants to communicate with us when they are experiencing difficulties.”