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North-east housing support service praised

The Care Inspectorate
The Care Inspectorate

A housing support service has been praised by inspectors who have described its care as “warm and compassionate”.

Specialist Resource Solutions Ltd supports adults in their own homes across the north-east and was visited by the Care Inspectorate earlier this year.

Their inspection report was released this week, with inspectors rating its service as “good” – the second highest grade.

It is based at Demouth Business Centre in Aberdeen and aims to support people to “live enriched, meaningful, and fulfilled” lives.

The Care Inspectorate report states: “Staff treated people with respect and were courteous when delivering support.

“People knew in advance which staff member would be supporting them from a small core team.

“This means they were able to form positive relationships with staff and they benefited from warm and compassionate care.”

Senior staff were also praised for their “enthusiasm” – though they were encouraged to involve the people they had helped in their reviews to improve their services in the future.

The full report can be read at www.careinspectorate.com.