An Aboyne care home has been praised for its “compassionate” support and care for residents following an unannounced inspection.
Allachburn Care Home received a glowing report after the Care Inspectorate made an unannounced visit last month.
Staff were praised by both loved ones and in the report for their “warmth, kindness and compassion” towards residents.
The Care Inspectorate noted: “We observed some lovely interactions with staff who were knowledgeable about and sensitive to people’s needs.
“People told us ‘the staff are very good at what they do’, ‘they go the extra mile’ and ‘they are marvellous’.”
The staff, who support up to 30 adults, were also help encourage people to stay active, put in place plans that reflect each individual’s likes and dislikes and priorities and help people achieve their goals.
Family and friends said they felt fully involved and up-to-date with the support provided for their loved ones and everyone said they enjoyed the “tasty food” at the home.
Staff should be ‘exceptionally proud’
Isla Cowe, manager at Allachburn said it was her first inspection since stepping into the role.
She said: “I am absolutely delighted with the feedback that we received.
“Our residents are at the forefront of everything that we do at Allachburn, we have a vision of providing the very best quality of care and support for people who move into the home, and it is wonderful to see that has been recognised by the Care Inspectorate.
“We always work with the belief that when someone moves into our home, we don’t assume that they cannot do something for themselves, rather we enable and support them to live their best lives.
“I have always felt that our staff are our biggest asset, without the care, compassion, integrity and sheer hard work that the whole team puts in together we simply couldn’t accomplish what we do on a daily basis.
“I am so proud to be able to work with this team.”
Rhona Atkinson, chairwoman of the Aberdeenshire integration joint board (IJB), said the staff had every reason to be proud.
She said: “I would just like to congratulate Isla and her team for this fantastic inspection report.
“She has every right to be exceptionally proud of what the team has achieved, and I would like to acknowledge their achievement and thank them for all they do on behalf of the Aberdeenshire IJB.”
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