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Sutherland care home receives glowing report

Caption: Seaforth House manager Tina Mitchell (front row centre) with some of the staff of the Golspie residential care home
Caption: Seaforth House manager Tina Mitchell (front row centre) with some of the staff of the Golspie residential care home

A Sutherland care home has received a glowing report from Scotland’s care regulator.

Seaforth House in Golspie was highlighted by the Care Inspectorate for consistent provision of high quality care following an unannounced visit earlier this month.

A spot check at the 15-bed home resulted in “very good” grade 5s in two categories – Quality of care and support and Quality of management and leadership.

This matched “very good” grades in the same categories in two previous visits by the independent regulator of social care and social work services in February 2015 and December of that year.

Lorraine Coe, NHS Highland’s Sutherland district manager, said: “I am delighted to say that Seaforth House was inspected last week and retained grade 5s in their quality themes. This is a wonderful reflection on all the hard work that is delivered on a day-to-day basis to provide a high quality service at the home.”

Seaforth House manager Tina Mitchell said: “I am really pleased we retained our very good grades in the two categories that were assessed. It shows that our staff continue to make every effort to provide a warm, friendly and homely environment at Seaforth for all our residents.”

During the visit over two days, five residents, three relatives and four service users of the home were interviewed at different times.

The report states that comments received were all positive and “overall everyone that we spoke with were happy with the quality of care and support provided at Seaforth House”.

Two recommendations to improve services were made.

The first is that the provider should ensure they keep making further improvements to the medication system, and the second is to continue access to training for staff in areas highlighted in the training analysis.

Previously, the Care Inspectorate inspected four categories during visits to the home. Two categories – Quality of Environment and Quality of Staffing – were not assessed this time.