Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner. Facebook Messenger An icon of the facebook messenger app logo. Facebook An icon of a facebook f logo. Facebook Messenger An icon of the Twitter app logo. LinkedIn An icon of the LinkedIn logo. WhatsApp Messenger An icon of the Whatsapp messenger app logo. Email An icon of an mail envelope. Copy link A decentered black square over a white square.

Why this five-star Highland hotel has turned its back on the Michelin Guide

Post Thumbnail

A five-star country house hotel in the Highlands has turned its back on the globally-recognised Michelin Guide.

The owners of Boath House, which lies off the A96 at Auldearn, near Nairn, believe the expectations from Michelin were now ‘at odds’ with the way they run the small, family-run business.

Husband and wife team Don and Wendy Matheson said customers wanted a ‘more informal and relaxed’ experience at the hotel.

The move comes a week after famous French chef Sebastian Bras asked for his three-star eatery, Le Suquet, to be dropped from the guide in order to ‘start a new chapter’.

Mr and Mrs Matheson said they too wanted to ‘re-evaluate’ their relationship with the Michelin Guide, deciding to ‘move in a new direction’.

The Georgian mansion boasts four AA rosettes and the one Michelin star, but the family is overhauling the brand and experience to reflect what they believe clientele is looking for.

The decision comes ahead the 2018 Michelin Guide being announced next week.

Mrs Matheson said: “Whilst we are extremely proud of the Michelin star we gained 10 years ago, and it undoubtedly enhanced our reputation, our restaurant has consistently made a loss.

“We believe that the expectations from Michelin are at odds with achievable profit margins and put an enormous stress on a small family run business like ours.

“The feedback we are hearing time and time again from our customers is that they want an experience that is more informal and relaxed.”

The owners will open a cafe in the historic walled garden next year, with the aim to be casual and rustic. It will complement the dining room in the main house which has recently changed to offer more approachable and less expensive options.

Mrs Matheson added: “The aim is to provide a warm, comfortable touch of contemporary luxury combined with homely charm.

“We are confident that this is where the accommodation and dining market is going and that we will have a more sustainable product.”

Rebecca Burr, editor of the Michelin Guide, said: “It’s obviously up to individual restaurants how they want to run their businesses, and there is absolutely no formula for winning or retaining a Michelin star.

“There has certainly been a trend towards more informal dining over the past 10 years or so, and in fact Michelin has been at the absolute forefront of recognising and celebrating that.”

What is the Michelin Guide?

The Michelin Guide was first created in 1900 by brothers and tyre manufacturers Edouard and Andre Michelin in a bid to boost demand for cars.

It initially provided information to motorists, such as maps, car mechanic listings, hotels and petrol stations throughout France.

It later introduced guides for other countries, including the British Isles in 1911.

The brothers recognised the restaurant section of the guide was particularly popular and introduced awarding stars in 1926. They recruited a team of anonymous inspectors to review the restaurants.

The guide was changed in colour from blue to red in 1931 and has remained the same ever since, becoming known as the Michelin Red Guide.

It is the oldest hotel and restaurant reference guide in Europe.

The first guide to Britain since 1931 was published in 1974 and 25 stars were awarded.