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Blunder as health board sends out flu appointment letters to the wrong people

File photograph of a flu jab.
File photograph of a flu jab.

The Outer Hebrides health board has apologised for sending out flu appointment letters to the wrong people.

NHS Western Isles said it has become aware that a number of letters have been issued in error to individuals not eligible for the influenza vaccination.

In addition, a number of letters have been issued with incorrect information, either in relation to where individuals should attend for their appointment, or the appointment date.

“NHS Western Isles would like to apologise sincerely and unreservedly for this error,” said a statement by the board.

“We would strongly encourage those who receive their letters to contact the telephone number on their letter (which is correct) to make a suitable appointment at a venue near their home.

“Please do not contact your GP Practice as this year’s influenza vaccination programme is being managed by NHS Western Isles.

“The most vulnerable patients are being scheduled first, and staff will confirm which group patients fall into when they call us.”