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Campervan crash leaves hundreds without wifi and mobile service

600 homes in the Oban area experienced an outage of both wifi and mobile services following the crash

An Openreach van on a road, with cones to its side.
An Openreach van was sent to fix the problem. Image: Anna Steven.

Hundreds of homes in Oban were without wifi or mobile service after a campervan crashed into a broadband pole.

Openreach engineers were called to the west coast after the camper hit its fibre network infrastructure.

Around 600 homes to the south of Oban were left without broadband service as engineers battled to bring them back online.

It is understood the campervan crashed into a broadband pole, and it snapped. Inside the pole was broadband fibre that was damaged in the incident.

Households have now successfully been reconnected to the network.
Damaged broadband fibre with bushes in the background.

Part of the damaged fibre. Image: Anna Steven.In an earlier statement, a spokeswoman for Openreach said: “Engineers are assessing damage to our fibre network caused by an accident involving a camper van earlier today.

“The damage has knocked out fibre-based broadband services to around 600 households, mainly in the Kimelford, Balvicar and Barbreck areas.

“There may also be some local disruption to mobile services using the network, but landlines are not affected.”

She added: “We’re doing everything possible to get everyone back in service quickly.

“We’re very conscious of the impact on local people and businesses, and we’re sorry for this unexpected break in service.”

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