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Inverness care home shut down following ‘serious and significant concerns’

Cradlehall Care Home will close its doors after inspectors said they could not ensure the "the safety and wellbeing of residents".

Cradlehall Care Home in Inverness will close its doors in April.
Cradlehall Care Home in Inverness will close its doors in April.

A care home in Inverness is being shut down after inspectors uncovered “serious and significant concerns”.

The Care Inspectorate has revealed it applied for a court application to get Cradlehall Care Home closed as soon as possible.

The organisation said it had identified significant concerns about the safety and wellbeing of the residents – and that there was no choice but to make the rare move.

The nursing home provides 50 beds for the care of older people for nursing, palliative and dementia care.

Cradlehall was acquired by St Phillips Care in November.

Cradlehall Care Home to close down

Following an in-depth inspection, the Care Inspectorate says the care home will close its doors on April 17.

A spokesperson for the Care Inspectorate said: “An inspection identified serious and significant concerns about the quality of care experienced by residents at Cradlehall Care Home in Inverness.

“Because of our concerns about the safety and wellbeing of residents we submitted an application to the sheriff court seeking cancellation of the care home’s registration.

“Agreement has now been reached between the care provider and the Care Inspectorate to voluntarily cancel the service’s registration with the Care Inspectorate, and the home is now expected to close on 17 April.

“This will allow new care arrangements to be put in place for residents of the home.

“We are working closely with our partners including Highland Health and Social Care Partnership to ensure that residents experience appropriate care that meets their needs during this difficult time.”

At the end of last year, concerns were raised about the future of the home.

Highland Council and NHS boards were asked if they planned to take over Cradlehall, but The P&J was told that “no decision” had been made yet.

NHS Highland acknowledges ‘distressing time for families’

NHS Highland has issued an statement following the resolution.

It reads: “The Highland Health and Social Care Partnership notes the agreement made between the Care Inspectorate and the operators of Cradlehall care home to voluntarily cancel the service’s registration. The home will now close on Wednesday 17 April 2024.

“The main aim of the Highland Health and Social Care Partnership is to ensure the safety and promote the wellbeing of the residents of Cradlehall care home while we prepare for the short-notice closure.

“We acknowledge that this will be a distressing time for families and residents, and we continue to have active discussions with them while we support residents to relocate to alternative care placements.”