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Moray distillery and visitor centre given top Quality Assurance award

VisitScotland Chief Executive, Malcolm Roughead presents General Manager at The Macallan, Gail Cleaver with a five-star VisitScotland quality assurance award. They are joined by VisitScotland Regional Director, Jo Robinson.
VisitScotland Chief Executive, Malcolm Roughead presents General Manager at The Macallan, Gail Cleaver with a five-star VisitScotland quality assurance award. They are joined by VisitScotland Regional Director, Jo Robinson.

A Moray distillery and visitor centre has been given a five-star rating from VisitScotland.

The Macallan in Craigellachie recently underwent a three-year £140million transformation, which has attracted around 22,000 visitors from across the globe in just six months.

Now VisitScotland has given the distillery its top quality assurance award.

Chief executive Malcolm Roughead praised the distillery.

He said: “Whisky producers, such as The Macallan, have invested in distillery visitor centres, their staff and shops to ensure their guests get the best possible experience.

“Five-star status shows visitors that they can expect a fantastic and enjoyable experience, while learning all about how whisky is made here in Moray Speyside, and the history of the distillery right up to the present day.”

Gail Cleaver, general manager at Macallan, revealed just how much the refurbishment has boosted visitor numbers.

She said: “The Macallan Visitor Experience opened on June 2 2018, and to date we have taken more than 22,000 people on a tour of our new facility.

“Opening the VE created over 50 full-time jobs, almost all filled from the local area. We have really enjoyed our first few months of trading and look forward to welcoming visitors from all around the globe for years to come.”