Moray’s MSP wants a head-to-head meeting to discuss his growing concerns about the region’s care service.
Richard Lochhead states that in recent months he has received an increased volume of letters from constituents complaining about the service.
The complaints include cases of being people discharged back home from hospital without a proper care schedule being put in place.
Others state that the assessments of their care needs have been wrongly or incompletely carried out.
In response, Mr Lochhead has now written requesting talks with Moray Council’s chief executive Roddy Burns and head of community care Jane Mackie.
Mr Lochhead said: “The provision of personal care is a hugely important issue, affecting the most vulnerable people in Moray.
“It is, therefore, absolutely vital that the council delivers an adequate service.
“That’s why I’m very keen to discuss the experiences of my constituents and to ensure that steps are being taken to continually improve the level of care that people receive.
“Carers in Moray work very hard, doing a hugely valuable job which is not overpaid.
“It is vitally important that they are given proper support from the council, which will allow them to provide the best level of care.”
Mr Lochhead’s move comes in the wake of a survey conducted earlier this year that showed Moray lagging behind the Scottish average in terms of public satisfaction.
The Health and Care Experience Survey highlighted that 75% of people in Moray who received care were positive about the service they received.
This compared to 84% of people across Scotland.
A recent letter from Mr Burns confirmed that there is a shortage of carers to meet demand in the local area.
Mr Burns stated that the shortfall currently “varies between 500-1,000 hours per week”.
He added that the council was “working to address the situation”.