Moray is being made a priority area in the recruitment of new paramedics.
Over the next five years 1,000 emergency staff are being trained to work in the ambulance service across Scotland.
On a visit to Elgin yesterday the chief executive of the body, Pauline Howie, confirmed Moray would be a priority area for her.
Five new trainee paramedics have already begun training in the region to bolster staff numbers.
An ageing population was put forward the reason why personnel were being stretched.
Ms Howie said: “There’s no doubt that we have been extremely busy recently. The additional resources will be greatly welcomed. I’m really keen that we use them to best effect.”
A review of transfers between Dr Gray’s Hospital and Aberdeen Royal Infirmary will also take place to ensure emergency vehicles are available.
Describing the current service as “first class” Moray MSP Richard Lochhead was reassured steps were being taken to address specific issues in the region.
He said: “There are already plans for additional technicians to be in Moray and the recent announcement of new paramedics being trained across Scotland gives us an opportunity to argue for the first new recruits to be here.
“The message I have had from staff is that resources have been overstretched, which have had knock-on impacts on response times.”