Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner. Facebook Messenger An icon of the facebook messenger app logo. Facebook An icon of a facebook f logo. Facebook Messenger An icon of the Twitter app logo. LinkedIn An icon of the LinkedIn logo. WhatsApp Messenger An icon of the Whatsapp messenger app logo. Email An icon of an mail envelope. Copy link A decentered black square over a white square.

NHS bosses committed to “driving up standards”

Aberdeen Royal Infirmary
Aberdeen Royal Infirmary

Health bosses have moved to reassure patients that they value staff and strived to deliver the best service possible.

NHS Scotland clinical director Professor Jason Leitch said: “We are committed to driving up standards which is why we have led the way in responding to the reports detailed in the Scottish Academy’s report.

“This includes further expansion of our world leading patient safety programme, the implementation of the Scottish Health Council’s review of NHS health board’s annual complaints and feedback,

“Healthcare Improvement Scotland have carried out work around the reporting of adverse events and our plans to appoint an independent national whistle blowing officer and whistle blowing champions in all boards.

“We are absolutely clear about the value we place on staff and the safe and effective service they deliver to patients.”

Prof Leitch said staff levels were at a record high and the service would review the report recommendations and “take forward any learning that will benefit NHS Scotland”.

A spokeswoman for NHS Grampian said the board accepted in full the recommendation set out in three reports on Aberdeen Royal Infirmary and the city’s Woodend Hospital published in December.

“They confirmed that there were no widespread concerns regarding patient safety and that 96% of patients rated the care they had received as good, very good or excellent,” she added.

“Following a period of consultation, the board implemented a comprehensive improvement programme and significant progress had been made with the implementation of the agreed actions.

“The board also accepted its responsibility for implementing standards of conduct and behaviour and that appropriate action would be taken to address the serious findings raised regarding values and behaviours.”