Aberdeen have received an increased allocation of 20,300 tickets for this month’s Betfred Cup semi-final against Rangers at Hampden on October 28.
The Dons had initially been told by the SPFL that they would have to exhibit strong sales to receive more than their initial allocation of 16,800 with the promise of an additional 4,400 tickets.
The extra tickets will be for the South and East Stands.
Aberdeen commercial director Rob Wicks said: “Whilst we are pleased that we have now been able to secure a larger guaranteed allocation of 20,300 tickets for our supporters, the fact that it’s taken 10 days since the semi-final draw leaves a lot to be desired.
“These unnecessary delays surrounding the venue and kick off time of our match have impacted upon the time available to sell tickets. Last Friday we were told we’d get the North Stand if we sold substantially all of our initial allocation of 16,800 tickets.
“In good faith we gave this information to our fans – only to find out yesterday that in order to get the North Stand we’d have to sell virtually all of our initial allocation of 16,800 tickets in a matter of just a few days, putting us in an impossible position.
“I’m sure we can all appreciate the SPFL’s desire to see a full stadium and maximise ticket income for these high-profile fixtures but moving forward allocations have to be done on a basis which puts supporters first and without the time constraints we have seen here.
“We at Aberdeen are calling for more transparency within the game in Scotland. Our fans deserve to know these facts. We must put fans first. We sincerely hope the SPFL will have learnt from this experience and that we don’t see a repeat.”